Celebrating 15 Years of Excellence: An Interview with John Murphy of Newry Plumber & Boiler Repair
This August 15th, 2024, we are excited to celebrate the 15th anniversary of Newry Plumber & Boiler Repair, a cornerstone of the Newry community known for exceptional plumbing and boiler services. We had the pleasure of sitting down with the founder, John Murphy, to discuss his journey, the business’s evolution, and what the future holds.
The Journey of John Murphy
Interviewer: John, congratulations on 15 successful years with Newry Plumber & Boiler Repair! Can you tell us a bit about your background and what led you to start this business?
John Murphy: Thank you! It’s been an incredible journey. I’ve been in the plumbing industry for over 30 years. I was born in Warrenpoint, and after gaining extensive experience and honing my skills in various roles, I decided to settle in Newry and start my own business. In 2009, I founded Newry Plumber & Boiler Repair with a vision to provide reliable, high-quality plumbing services to my community.
Transition to the Digital Age
Interviewer: How has the business evolved over the years, especially with the shift to online platforms?
John Murphy: Initially, we relied heavily on word-of-mouth referrals, which were great because they highlighted our strong reputation. However, with the digital age, it became clear that having an online presence was crucial for growth. Over the past few years, we’ve developed our website and increased our activity on social media and Google My Business. This has allowed us to reach a wider audience and provide better service to our clients.
Services Provided by Newry Plumber & Boiler Repair
Interviewer: What range of services do you offer at Newry Plumber & Boiler Repair?
John Murphy: We offer a comprehensive suite of plumbing & boiler services to cater to both residential and commercial clients. Our services include:
- Emergency Plumbing: We provide 24/7 emergency services to address urgent plumbing issues.
- Burst Pipe Repair: Quick and efficient repairs to prevent further damage.
- Commercial Plumbing: Tailored solutions for businesses to ensure smooth operations.
- Drain Cleaning: Effective cleaning to prevent blockages and maintain healthy plumbing systems.
- Boiler Repair: Expert repair services to ensure your boiler operates efficiently.
- Boiler Installation: Professional installation of new boilers to meet your heating needs.
- Bathroom Renovations: Complete renovation services to transform your bathroom into a modern and functional space.
Ensuring High Standards and Qualifications
Interviewer: Your qualifications and standards are impressive. Can you tell us about your certifications and why they are important?
John Murphy: Absolutely. I’m certified by the Chartered Institute of Plumbing & Heating, Water Safe Approved, and Gas Safe Approved. These certifications are critical because they ensure that we adhere to the highest industry standards. They give our clients peace of mind knowing that all work is performed safely and competently.
Community Roots and Service Areas
Interviewer: Being a local to Newry, how important is community to you and your business?
John Murphy: Community is at the heart of everything we do. Being a local plumbing company, we understand the needs and concerns of our clients. We’re proud to serve Newry and the surrounding areas, including Warrenpoint, Kilkeel, Rostrevor, Banbridge, Bessbrook, Crossmaglen, Hilltown, Annalong, and Mayobridge. We’ve built strong relationships in these communities and strive to provide them with the best service possible.
Achieving a 5-Star Reputation
Interviewer: Newry Plumber & Boiler Repair has an impressive 5-star rating. What do you attribute this success to?
John Murphy: Our success is a testament to our commitment to quality and customer satisfaction. We take great pride in our work and always go the extra mile for our clients. The positive feedback we’ve received reflects our dedication to delivering excellent service. We listen to our clients, understand their needs, and provide solutions that meet or exceed their expectations.
Looking Ahead
Interviewer: As you celebrate this milestone, what are your plans for the future of Newry Plumber & Boiler Repair?
John Murphy: Looking ahead, we aim to continue expanding our services and reach. We’re focused on leveraging digital tools to connect with more clients and provide them with the same reliable and professional service that has built our reputation. We’re also committed to staying updated with the latest industry advancements and training to ensure we offer the best solutions.
A Message to Our Clients
Interviewer: Any final thoughts you’d like to share with your clients and the community?
John Murphy: I want to extend a heartfelt thank you to all our clients and the community for their support over the years. Your trust and loyalty have been the foundation of our success. We look forward to serving you for many more years to come. If you need any plumbing or boiler services, please don’t hesitate to reach out.
Thank you for being part of our journey. Here’s to many more years of excellent service and satisfied customers!
Newry Plumber & Boiler Repair – Your trusted local plumbing and boiler experts.